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MongoDB Database Support Engineer, Americas Remote at Percona

Confirmed open

Percona is hiring a mongodb database support engineer, americas remote focused on MongoDB database support and troubleshooting.

Percona logoPercona
Location
Americas / Sao Paulo / Buenos Aires / Mexico City / Montevideo
Employment
FullTime
Work arrangement
remote
Technologies
Python, AWS, Azure, Kubernetes, Docker, Linux

Role overview

This role focuses on MongoDB database support and troubleshooting in a distributed technology organisation.

Responsibilities

  • Deliver technical work for MongoDB database support and troubleshooting.
  • Collaborate with customers, developers, product and engineering teams.
  • Improve reliability, documentation, troubleshooting and operational quality.
  • Translate complex technical requirements into practical solutions.

Qualifications

  • Relevant professional experience in software, databases, developer relations or technical support.
  • Strong problem-solving, communication and systems skills.
  • Ability to work effectively in a distributed, customer-facing environment.

Benefits

  • Location and remote arrangement as stated in the official posting.
  • Opportunity to work on software, database or developer technology products.

About Percona

Percona publishes this role through its official careers platform.

How to apply

Review the original posting and apply through the employer’s careers page.

View source and applyApply directly

Source checked: 2026-09-30

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