Database Support Engineer, AMER at Supabase

Confirmed open

Supabase is hiring a database support engineer, amer focused on Postgres database support for Supabase customers.

Supabase

Location: Remote
Employment: FullTime
Work arrangement: remote
Technologies: AWS, SQL, Linux

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Role overview

The Database Support Engineer (AMER) opening at Supabase is centered on Deliver technical work for Postgres database support for Supabase customers. The employer also lists Collaborate with product, engineering, customer and support teams. and Improve reliability, documentation, troubleshooting and operational quality. These responsibilities define the practical scope more clearly than the job title: applicants should be ready to explain what they have built, supported or delivered that relates directly to this work. The listing summary says: Supabase is hiring a database support engineer, amer focused on Postgres database support for Supabase customers. The named technologies include AWS, SQL, Linux.

The posting identifies Relevant professional experience in UX, AI, software, solutions architecture or database support. and Strong problem-solving, communication and systems skills. as relevant qualifications. Candidates should connect these requirements to evidence from their own work, including their individual contribution, technical decisions and outcomes. The listing describes the work arrangement as remote and gives the location as Remote, AMER. Confirm country eligibility, travel, employment terms and any details absent from this summary directly with Supabase before applying. This overview is based on the employer-provided posting; it does not infer team structure or expectations that the source does not state.

Responsibilities

Deliver technical work for Postgres database support for Supabase customers.
Collaborate with product, engineering, customer and support teams.
Improve reliability, documentation, troubleshooting and operational quality.
Translate technical requirements into maintainable software or customer solutions.

Qualifications

This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
Reproduce bugs , isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
Ask smart, targeted questions that turn incomplete reports into actionable cases.
Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
Mentor junior team members and help raise the overall bar for support quality.
Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
Performance: You’re strong in high-performance SQL and query optimization.
Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky.
Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
Technical Environment: You’re comfortable in terminal and Linux environments.
Mindset: You thrive in high-volume situations and can form/test assumptions quickly.
Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts).

Technology in this role

AWS: The named technologies include AWS, SQL, .
SQL: The named technologies include AWS, SQL, .
Linux: The named technologies include AWS, SQL, .
PostgreSQL: Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other .
CAN: Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get .

Benefits

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

Over $1B raised (including our $500M Series F)

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Employer website

How to apply

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Source checked: 2026-10-13

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