Support Engineer (AMER - Weekends) at Supabase

Confirmed open

Support Engineer (AMER - Weekends) opportunity with Supabase. See the official posting for responsibilities and application details.

Supabase

Location: Remote
Employment: FullTime
Work arrangement: remote
Technologies: JavaScript, React, Node.js, SQL, Linux

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Role overview

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.

Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.

Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.

Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ).

Identify where internal tooling might be developed or obtained to improve support efficiency.

Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

Experienced in customer support, with 3+ years of experience providing developer support to technical customers.

Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.

Excellent communication skills and fluency in English.

Skilled in using Linux/Unix operating systems and the command line.

Experienced working with GitHub Issues and Discussions.

Responsibilities

Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ).
Identify where internal tooling might be developed or obtained to improve support efficiency.

Qualifications

Excellent communication skills and fluency in English.
Skilled in using Linux/Unix operating systems and the command line.
Having a degree in Computer Science is a plus too.
It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UTC
We are primarily looking for someone in North or South America timezones for this shift.
This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.

Technology in this role

JavaScript: JavaScript React Node.js SQL .
React: JavaScript React Node.js SQL .
Node.js: JavaScript React Node.js SQL .
SQL: JavaScript React Node.js SQL .
Linux: JavaScript React Node.js SQL .
PostgreSQL: Proficient in SQL (ideally .
CAN: We believe you can do your best work from .

Role-specific candidate guide

Preparation notes based on the employer’s stated responsibilities and qualifications.

Understanding the scope. This Support Engineer (AMER - Weekends) position at Supabase is best assessed through the work described in the employer’s posting, rather than the title alone. The available role overview says: “Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are…” Read that statement together with the responsibilities below to understand the likely balance between delivery, coordination and technical decision-making. The role belongs to the technical customer-facing area, but that label is only a guide to the work; the employer’s own requirements remain decisive. Before applying, check the original listing for reporting lines, product or team assignment, employment terms and any details that may have changed since this copy was checked. Where this page says a fact is not specified, treat it as an open question rather than an implied promise.

What the responsibilities signal. The posting specifically names “Provide initial and timely responses to all support cases for a variety.

Benefits

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About Supabase

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

Over $1B raised (including our $500M Series F)

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Employer website

How to apply

Review the original posting and apply through the employer’s careers page.

View source and apply Apply directly

Source checked: 2026-10-17

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