Database Support Engineer (Japanese Speaking) at Supabase

Role overview

The Database Support Engineer (Japanese Speaking) opening at Supabase is centered on We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase… The employer also lists This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. and Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. These responsibilities define the practical scope more clearly than the job title: applicants should be ready to explain what they have built, supported or delivered that relates directly to this work. The listing summary says: Database Support Engineer (Japanese Speaking) opportunity with Supabase. See the official posting for responsibilities and application details. The named technologies include AWS, SQL, Linux.

The posting identifies Relevant professional experience in DevOps, data, software, database support or developer relations engineering. and Strong technical, problem-solving and communication skills. as relevant qualifications. Candidates should connect these requirements to evidence from their own work, including their individual contribution, technical decisions and outcomes. The listing describes the work arrangement as remote and gives the location as Remote, APAC. Confirm country eligibility, travel, employment terms and any details absent from this summary directly with Supabase before applying. This overview is based on the employer-provided posting; it does not infer team structure or expectations that the source does not state.

Responsibilities

• We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
• This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
• Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
• Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
• Ask smart, targeted questions that turn incomplete reports into actionable cases.
• Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
• Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
• Mentor junior team members and help raise the overall bar for support quality.
• You have 6+ years in technical support, backend engineering, SRE, or similar.
• You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
• You’re strong in high-performance SQL and query optimization.
• You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
• You can debug edge functions and understand distributed system behavior when failures get tricky.
• You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
• You have hands-on experience with cloud hosting providers like AWS.

Qualifications

• This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
• Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
• Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
• Ask smart, targeted questions that turn incomplete reports into actionable cases.
• Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
• Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
• Mentor junior team members and help raise the overall bar for support quality.
• You have 6+ years in technical support, backend engineering, SRE, or similar.
• You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
• You’re strong in high-performance SQL and query optimization.
• You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
• You can debug edge functions and understand distributed system behavior when failures get tricky.
• You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
• You’re comfortable in terminal and Linux environments.
• You thrive in high-volume situations and can form/test assumptions quickly.

Technology in this role

• AWS: The named technologies include AWS, SQL, .
• SQL: The named technologies include AWS, SQL, .
• Linux: The named technologies include AWS, SQL, .
• PostgreSQL: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other .
• CAN: You can debug edge functions and understand distributed system behavior when failures get .

Benefits

• We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
• Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
• Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
• Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
• Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
• We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
• Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

Over $1B raised (including our $500M Series F)

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

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