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Technical Support Engineer at Plaid

Confirmed open

Plaid is hiring a technical support engineer focused on technical support for developer products.

Plaid logoPlaid
Location
San Francisco HQ / San Francisco / United States
Employment
FullTime
Work arrangement
remote
Technologies
Python, JavaScript, SQL

Role overview

This role focuses on technical support for developer products in a distributed technology organisation.

Responsibilities

  • Deliver technical work for technical support for developer products.
  • Collaborate with customers, developers, product and engineering teams.
  • Improve reliability, documentation, troubleshooting and operational quality.
  • Translate complex technical requirements into practical solutions.

Qualifications

  • Relevant professional experience in software, databases, developer relations or technical support.
  • Strong problem-solving, communication and systems skills.
  • Ability to work effectively in a distributed, customer-facing environment.

Benefits

  • Location and remote arrangement as stated in the official posting.
  • Opportunity to work on software, database or developer technology products.

About Plaid

Plaid publishes this role through its official careers platform.

How to apply

Review the original posting and apply through the employer’s careers page.

View source and applyApply directly

Source checked: 2026-09-30

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