Solutions Engineer, SMB at 1Password

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1Password is hiring a remote solutions engineer, smb in the United States or Canada for technical solutions for small and midsize businesses.

1Password

Location: Remote
Employment: FullTime
Work arrangement: remote
Technologies: AWS, Azure, GCP, Kubernetes, Docker

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Role overview

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

Responsibilities

Own and improve processes and systems for technical solutions for small and midsize businesses.
Investigate complex issues, communicate findings and coordinate effective remediation.
Partner with engineering, product, IT, security and customer-facing teams as appropriate.
Improve documentation, automation, reliability and operational readiness.

Qualifications

Bring at least two years of experience in a technical, customer-facing role, ideally in business-to-business (B2B) software as a service (SaaS) or a similar environment.
Communicate technical concepts clearly and confidently with both technical and non-technical audiences.
Use strong presentation, storytelling, and discovery skills to make complex information relevant and actionable.
Prioritize effectively, manage competing responsibilities, and maintain quality in a fast-paced, high-volume sales environment.
Demonstrate curiosity, sound problem-solving skills, and the ability to work independently and collaboratively in a remote-first team.
Bring experience with security and identity concepts, such as credential management, privileged access, secrets management, Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), or OAuth/OpenID Connect (OAuth/OIDC).
Understand developer and DevSecOps workflows, including Continuous Integration/Continuous Delivery (CI/CD), containers, cloud infrastructure, service accounts, and application programming interface (API) credentials. Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is helpful.
Serve as the primary technical advisor for SMB sales opportunities, partnering with Account Executives to provide practical guidance throughout the sales cycle.
Lead technical discovery with stakeholders including IT administrators, security leaders, developers, DevOps teams, and Chief Information Security Officers (CISOs).
Demonstrate and position Endpoint Privilege Management (EPM), Software as a Service (SaaS) Manager, and Device Trust as an integrated solution that helps reduce risk across users, applications, and devices.
Run POV engagements that validate customer success criteria, including use cases involving developer environments, cloud-native workloads, automation, and artificial intelligence (AI) workflows.
Help customers evaluate solutions in competitive situations involving Privileged Access Management (PAM) vendors, secrets management tools, and SaaS security platforms.
Respond to security questionnaires, compliance requests, Requests for Proposal/Requests for Information (RFPs/RFIs), and other technical documentation needs.
Collaborate with Sales Enablement, Product, Marketing, Support, and Customer Experience to improve demos, playbooks, enablement resources, and customer-facing education. Some travel may be required for select industry events and team offsites.
USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $71,000 CAD and $99,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Technology in this role

AWS: AWS Azure GCP Kubernetes .
Azure: AWS Azure GCP Kubernetes .
GCP: AWS Azure GCP Kubernetes .
Kubernetes: AWS Azure GCP Kubernetes .
Docker: AWS Azure GCP Kubernetes .
Go: Note: All go-to market roles will have an in-person onboarding in .
Amazon Web Services: Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is .
Google Cloud: Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is .
GitHub Actions: Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is .
Jenkins: Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is .
CI/CD: Understand developer and DevSecOps workflows, including Continuous Integration/Continuous Delivery (CI/CD), containers, cloud infrastructure, service accounts, and application programming interface (API) .
CAN: As a Solutions Engineer supporting Small and Medium-sized Businesses (SMB), you’ll be a trusted technical advisor who helps customers understand how 1Password can address their security and access .
OAuth: Bring experience with security and identity concepts, such as credential management, privileged access, secrets management, Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), or OAuth/OpenID Connect .
OIDC: Bring experience with security and identity concepts, such as credential management, privileged access, secrets management, Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), or OAuth/OpenID Connect .

Benefits

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
👶 Maternity and parental leave top-up programs
📈 RSU program for most employees
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .