Senior AI Product Engineer at Oyster

Confirmed open

Build and improve Oyster AI, a customer and employee assistant, across agents, retrieval, evaluations and production infrastructure. The employer lists 18 remote locations; applicants should check the listed locations and work authorization.

Oyster

Search jobs by company: Oyster

Location: Remote
Employment: FullTime
Work arrangement: remote
Technologies: React

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Role overview

Oyster provides a platform for companies to hire and support distributed employees. This hands-on engineer owns improvements to its AI assistant from problem definition through rollout and production evaluation.

Responsibilities

Design reliable agent tools with bounded execution, error handling and human oversight for consequential actions.
Improve retrieval, embeddings, indexing and answer quality while respecting access controls and data freshness.
Build representative evaluations and regression checks, diagnose production failures across prompts, models, tools and infrastructure, and guide other product teams.

Qualifications

Senior engineering experience delivering complex production systems and shipping LLM-powered product capabilities.
Depth in retrieval or RAG, evaluation methods, agent tools or related AI systems, with sound data-security judgment.
Strong coding, testing, debugging and API integration skills; willingness to work with Ruby on Rails and React. Rails experience is helpful but not required.

Technology in this role

React: Strong coding, testing, debugging and API integration skills; willingness to work with Ruby on Rails and React. Rails experience is helpful but not required.

Benefits

The posting describes a fully remote, asynchronous team and ownership of production AI work; candidates should review the employer's location and authorization terms.

How to apply

Review the original posting and apply through the employer’s careers page.

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Source checked: 2026-11-09

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